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Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Arya Astra Inc., doing business as Soul of Zero ("Soul of Zero," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, SoulOfZero.com (the "Site"), or otherwise interact with us. This policy applies to information collected through our Site and services exclusively within the United States.

Information We Collect

We may collect the following types of information:

1. Information You Provide Directly

  • Contact Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: Payment card details, including card number, expiration date, and CVV code.
  • Order Details: Information about purchases and transactions, including product preferences and order history.
  • Communications: Messages or inquiries you send to us.

2. Information Collected Automatically

  • Device and Usage Information: IP address, browser type, operating system, and interaction with our Site, including pages viewed and time spent.
  • Cookies and Tracking Technologies: Cookies and similar tools to track activity on our Site and remember your preferences.

How We Use Your Information

We use your information for purposes including, but not limited to:

  • Order Fulfillment: To process and ship your orders, confirm purchases, and provide updates.
  • Customer Support: To respond to inquiries and resolve issues.
  • Marketing: To send promotional materials and updates (you may opt out at any time).
  • Site Improvement: To analyze Site usage, enhance functionality, and improve your experience.
  • Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Vendors who assist with payment processing, shipping, email communication, and data analysis.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, sale, or transfer of our business assets.

Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality.
  • Personalize your experience.
  • Analyze website traffic.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features on our Site.

Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  1. Know what personal information we collect and how we use it.
  2. Request Deletion of personal information we hold about you.
  3. Opt Out of the sale of personal information (note: we do not sell your information).
  4. Non-Discrimination for exercising these rights.

To exercise your rights, please contact us at support@soulofzero.com. We will verify your identity before processing your request.

Data Security

We implement reasonable measures to secure your information from unauthorized access and disclosure. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via support@soulofzero.com.